Guarantee "Satisfied, money-back or exchange" The item ordered is not what you expected?
We will take it back (new item in its original packaging) and reimburse you within 7 days or exchange the item for you : we pay the return postage.
After-Sales service / Exchanging items
Items must be returned to CiLAO: BP 24 74 334 POISY Cedex FRANCE
Our specialist workshop in the Haute-Savoie is responsible for all after-sales services.
Methods of Payment We accept payment by credit card , Secure payment system , on delivery, bank transfer. When payment is received, the goods are sent out with the invoice.
Postage 10 euros for European Union countries and Suisse
12 euros for other countries.
VAT France and European Union countries: Taxes are included
Other countries: Taxes are not included.
, on delivery, bank transfer. When payment is received, the goods are sent out with the invoice.